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How to review your business profile and preferences

Update your Otto business logo, contact info, delivery fees, and customer intake form

ℹ️

You can customize your business branding, hours, and rental setup settings at any time through the Settings tab in your Otto dashboard.


📍 Step 1:🎥 Watch a Walkthrough

📍 Step 2: Go to Settings ➔ View Partner Profile

  • Tap Settings in the bottom navigation
  • Tap your business name under “Partner Profile”
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📍 Step 3 : Edit Your Business Profile

You can update:

  • Business Logo (upload your logo!)
  • Business Name
  • Contact Email
  • Business Description
  • City or Branch of Operation
  • Operating Hours (pickup/drop-off times)

After editing, tap Save & Close

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📍 Step 4: Edit Your Business Preferences

From the Settings page, tap Business Preferences. You’ll be able to:


1. Set Pickup & Delivery Fees and Chauffeur Rates

  • E.g., KES 1,000 for one-way delivery
  • Applied during the booking process
  • Chauffeur - Within City or Outside City
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2. Customize the Customer Intake Form

Choose which fields your customer form will collect:

  • Profile photo
  • ID and DL photos
  • KRA PIN
  • Address, etc.

Tip: Only collect what’s necessary to reduce friction. The more you have the less is filled

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📍 Step 5: Tap Save & Close

Once you're done, scroll down and tap Save & Close.



🔗 What’s Next?

Up nest once you set up your business profile and preferences is reviewing and updating your business polices. How to Review and Set Your Business Policies


✨ Quick Summary

  • ✅ Go to Settings ➔ Partner Profile to edit your business name, logo, and hours
  • ✅ Tap Business Preferences to update delivery fees, driver rates, and intake form requirements
  • ✅ Always Save & Close to apply your changes
 
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