Help Center
How can we help? 👋

How to send the payment link and start the trip

Sending the customer their payment and contract link, and starting the trip when it's ready.

💡

Once a booking has been created, the next steps are to send the customer their payment and contract link, and then start the trip when it's ready.


📍 Step-by-Step Instructions


📍Step 1:🎥 Watch a Walkthrough


📍Step 2: Locate the Booking

  • From the bottom menu, tap Bookings
  • The booking will appear under Upcoming (future start date) or Active (currently ongoing)

Tip: You can also use the search bar to find bookings by name or vehicle.

Notion image

📍Step 3: Tap into the Booking

  • Tap on the booking card to open full booking details
Notion image

📍Step 4: Go to Payments & Extensions

  • In the booking details screen, tap Payments & Extensions
Notion image

📍Step 5: Copy the Payment Link

  • Tap Copy next to the payment and invoice link
  • Paste it into your customer’s WhatsApp, SMS, or email

Tip: This link includes the full contract and invoice — customers can review - sign the contract and then pay from the same place.

Notion image

📍Step 6: Start the Trip

  • Once the booking start date arrives, return to the booking
  • Tap Start Trip to mark the trip as officially active (Also ensure you get paid out for marketplace bookings)
  • Confirm the details of the customer receiving the car and click confirm to start the trip
  • You can then End the Trip Early incase the booking finishes prematurely

🚧 Reminder: Only start the trip if the customer you’ve handed off the vehicle to the customer

Notion image
 
Notion image

✨ Quick Summary

  • ✅ Go to Bookings and tap the correct booking card
  • ✅ Open Payments & Extensions
  • ✅ Copy and send the payment and contract link to the customer
  • ✅ When ready, tap Start Trip to activate the booking
Did this answer your question?
😞
😐
🤩